Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and windice ("windice," "we," "us," or "our") governing your access to and use of the windice website located at windice.vip and all associated services, games, features, and content (collectively, the "Platform").

By registering an account, accessing the Platform, or using any windice service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the windice Platform and close your account.

windice reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Eligibility & Account Registration

To register and maintain a windice account, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. windice strictly enforces the minimum age requirement in accordance with Philippine gaming regulations. Providing false information about your age is a serious violation of these Terms and may result in permanent account closure and forfeiture of any funds.
• You must be a natural person. Corporate entities, automated systems, and bots are not permitted to register accounts.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of an employee of windice or any of its affiliated companies.
• You must not already hold an active windice account. windice permits only one account per person. Duplicate accounts will be closed and associated funds may be forfeited.
• You must provide accurate, complete, and current registration information. windice may require identity verification documents at any time.

windice reserves the right to refuse registration or close any account at its sole discretion, including where eligibility requirements are not met or cannot be verified.

3. Account Responsibilities

You are solely responsible for maintaining the confidentiality of your windice account credentials, including your username and password. You agree to:

• Keep your login credentials strictly confidential and not share them with any third party.
• Notify windice immediately if you suspect unauthorized access to your account.
• Ensure that all information associated with your account remains accurate and up to date.
• Accept full responsibility for all activity conducted through your account, whether authorized by you or not, until you notify windice of any unauthorized access.

windice will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from windice that requests your password should be treated as fraudulent and reported to our support team immediately.

windice accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any account credits to another person.

4. Deposits, Withdrawals & Payments

All financial transactions on the windice Platform are conducted in Philippine Peso (PHP / ₱). windice supports the following payment methods: GCash, PayMaya, BPI, BDO, Metrobank, credit cards, debit cards, and cryptocurrency.

Deposits: Deposits are credited to your windice wallet upon successful confirmation from the payment provider. Minimum deposit amounts apply and are displayed at the time of transaction. windice does not charge fees on standard deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed subject to identity verification and compliance checks. windice aims to process approved withdrawals within the timeframes displayed in the cashier section. Withdrawal requests may be delayed or declined where windice has reasonable grounds to suspect fraud, money laundering, or breach of these Terms.

Payment Verification: windice may require you to verify your identity and the ownership of your payment method before processing withdrawals. Required documents may include a government-issued ID, proof of address, and payment method verification. Failure to provide requested documentation within the specified timeframe may result in withdrawal delays or account suspension.

Currency: All balances, bets, and payouts are denominated in Philippine Peso. windice is not responsible for any currency conversion fees applied by third-party payment providers.

5. Bonuses & Promotions

windice may offer bonuses, free bets, cashback, and other promotional incentives to eligible players. All bonuses are subject to the following general conditions unless otherwise specified in the applicable promotion terms:

• Bonuses are available to eligible registered players only. windice reserves the right to determine eligibility at its sole discretion.
• Each bonus offer is subject to specific wagering requirements, minimum odds, game restrictions, and expiry periods as stated in the individual promotion terms.
• Bonus funds must be wagered the required number of times before any associated winnings can be withdrawn.
• windice reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Abuse of bonuses, including but not limited to creating multiple accounts to claim bonuses, using automated betting strategies, or exploiting promotional terms, will result in bonus forfeiture and may result in account closure.
• In the event of a dispute regarding bonus terms, windice's interpretation shall be final and binding.

6. Gameplay Rules & Fair Use

windice provides access to casino games, sports betting, bingo, poker, and other gaming products. The following rules apply to all gameplay on the Platform:

• All casino games on windice use certified Random Number Generator (RNG) technology that has been independently tested to ensure fair and random outcomes.
• Sports betting odds and markets are set by windice and are subject to change. windice reserves the right to void bets where odds were published in error or where the integrity of an event is in question.
• In the event of a technical malfunction during gameplay, windice reserves the right to void affected bets and return stakes to players' accounts.
• windice reserves the right to limit bet sizes, restrict access to specific games, or impose other restrictions on any account at its sole discretion.
• Players are responsible for understanding the rules of each game before placing bets. Game rules are available within each game interface.

7. Prohibited Conduct

The following conduct is strictly prohibited on the windice Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using the Platform if you are under 21 years of age or are otherwise ineligible under these Terms.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Registering or operating more than one windice account.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Engaging in any form of collusion, match-fixing, or cheating in any game or betting market.
• Using the Platform for money laundering, fraud, or any other illegal financial activity.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Harassing, threatening, or abusing windice staff or other players.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.

8. Responsible Gaming

windice is committed to promoting responsible gambling and takes its duty of care to players seriously. windice provides the following responsible gaming tools, accessible from your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Limits: Set reminders or hard limits on the duration of your gaming sessions.
• Cooling-Off Periods: Temporarily suspend your account for a defined period.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the windice Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic notifications about the time and money spent during your session.

If you believe you or someone you know may have a gambling problem, windice encourages you to seek help. Visit our Responsible Gaming page for support resources and guidance. windice strictly enforces the 21+ age requirement and will close any account found to belong to a minor.

9. Intellectual Property

All content on the windice Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of windice or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any windice content without prior written permission from windice.

10. Limitation of Liability

To the maximum extent permitted by applicable law, windice shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

windice does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. windice's total liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the claim.

windice is not responsible for any losses arising from your failure to comply with these Terms, including losses resulting from unauthorized access to your account due to your failure to maintain the confidentiality of your credentials.

11. Account Suspension & Termination

windice reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including where:

• windice has reasonable grounds to suspect a breach of these Terms.
• windice is required to do so by applicable law or regulatory authority.
• windice suspects fraudulent activity, money laundering, or other illegal conduct.
• A player has requested self-exclusion under the responsible gaming program.
• An account has been inactive for an extended period as defined in windice's dormant account policy.

Upon account closure, windice will return any remaining balance to the player via their registered payment method, subject to the completion of any required verification and compliance checks, and provided no funds are subject to forfeiture under these Terms.

You may close your windice account at any time by contacting our support team. Account closure requests will be processed within a reasonable timeframe.

12. Privacy & Data Protection

windice collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the windice Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

windice implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. windice will never sell your personal data to third parties for marketing purposes.

13. Amendments to These Terms

windice reserves the right to amend these Terms at any time. Where changes are material, windice will provide reasonable notice to registered players via email or a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree to any amended Terms, you must cease using the Platform and may request account closure by contacting windice support.

14. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms or your use of the windice Platform shall be subject to the exclusive jurisdiction of the competent courts, in accordance with applicable regulations governing online gaming in the Philippines.

windice encourages players to contact our support team in the first instance to resolve any dispute informally. windice will make reasonable efforts to resolve disputes promptly and fairly.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the windice support team:

• Email: [email protected]
• Live Chat: Available 24/7 from your windice account dashboard
• Website: windice.vip

windice aims to respond to all formal inquiries within 3 business days. For urgent account issues, live chat is the fastest way to reach our Filipino support team.