At windice, your privacy is not an afterthought – it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a windice player in the Philippines.
windice is committed to protecting your personal information in accordance with applicable Philippine data privacy laws.
This Privacy Policy ("Policy") is issued by windice ("windice," "we," "us," or "our") and applies to all personal data collected through the windice website at windice.vip, including all associated services, games, features, mobile interfaces, and customer support channels (collectively, the "Platform").
windice is committed to protecting the privacy and personal data of all users, particularly Filipino players who access the Platform from the Philippines. This Policy is designed to be transparent, straightforward, and compliant with applicable data privacy legislation, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
By registering an account on windice or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
Plain Language Summary: windice collects your personal data to operate your account, process payments, comply with legal obligations, and improve your gaming experience. We do not sell your data to third parties for marketing. You have the right to access, correct, and request deletion of your data at any time.
windice collects the following categories of personal data from players and visitors to the Platform:
Identity & Contact Data:
Identity Verification Data:
Financial & Transaction Data:
Gaming & Behavioral Data:
Technical & Device Data:
windice collects personal data through the following means:
windice processes your personal data for the following purposes:
windice processes your personal data on the following legal bases:
windice does not sell, rent, or trade your personal data to third parties for their own marketing purposes. windice may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom windice shares personal data are required to process such data in accordance with applicable data privacy laws and windice's data processing standards.
windice uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the windice website. windice uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the windice Platform. For detailed information about the cookies used on windice, please refer to our Cookie Notice, available within the Platform settings.
windice retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
Specifically:
Upon expiry of the applicable retention period, windice will securely delete or anonymize your personal data in accordance with its data disposal procedures.
windice implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While windice takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your windice account credentials and for notifying windice immediately if you suspect any unauthorized access to your account.
As a windice player and data subject under applicable Philippine data privacy law, you have the following rights with respect to your personal data:
To exercise any of these rights, please contact windice's data privacy team at [email protected]. windice will respond to all verified requests within thirty (30) days. windice may require identity verification before processing any data subject request.
windice strictly prohibits the use of the Platform by persons under the age of 21 years, in accordance with Philippine gaming regulations. windice does not knowingly collect personal data from individuals under 21 years of age.
If windice becomes aware that personal data has been collected from a person under 21, windice will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on windice, please contact our support team immediately at [email protected].
windice employs age verification procedures during the registration process and may request additional documentation to confirm a player's age at any time.
The windice Platform may integrate with third-party services, including payment gateways, game providers, and analytics tools. These third-party services operate under their own privacy policies, and windice is not responsible for the data practices of third-party providers.
windice carefully selects third-party service providers and requires them to implement appropriate data protection measures. However, windice encourages you to review the privacy policies of any third-party services you interact with in connection with your windice account.
windice does not include external links to third-party websites within the Platform beyond those necessary for payment processing and regulatory compliance.
windice reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Where changes are material, windice will provide reasonable advance notice to registered players via email or a prominent notice on the Platform.
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the windice Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
windice encourages you to review this Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way windice handles your personal data, please contact our data privacy team using the details below:
windice aims to acknowledge all privacy-related inquiries within 72 hours and to resolve them within 30 calendar days. For complex requests, windice will notify you if additional time is required, along with the reason for the delay.
If you are not satisfied with windice's response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by windice at any time.
From the moment you register to every transaction you make, windice has multiple layers of protection in place to keep your personal data safe and private.
All data transmitted between your device and windice is protected by industry-standard 256-bit SSL/TLS encryption – the same level used by major Philippine banks.
windice verifies every player's identity to protect against fraud and ensure only eligible adults aged 21 and above can access the Platform.
windice never sells, rents, or trades your personal data to third-party marketers. Your information stays within the windice ecosystem and trusted service partners only.
Access, correct, or request deletion of your windice data at any time. Your privacy rights under the Philippine Data Privacy Act are fully respected.
windice never stores your GCash PIN, card CVV, or full card numbers. All payment data is handled by certified, PCI-DSS compliant payment processors.
Got a question about your data? windice's Filipino support team is available around the clock via live chat to handle any privacy concern or data request.
Age Restriction & Data Collection Notice
windice strictly enforces a 21+ age requirement in accordance with Philippine gaming regulations. windice does not knowingly collect personal data from individuals under 21 years of age. If you believe a minor has registered on windice, please contact us immediately at [email protected]. For more information on safe and responsible play, visit our Responsible Gaming page.
Your privacy is protected every step of the way. Join thousands of Filipino players who trust windice for safe, fair, and exciting online gaming.
Must be 21 or older. Play responsibly. windice promotes responsible gaming.